Coaching and Mentoring Skills Training Leaders for in the New Normal | Q&A with TalkShop CEO Dr. Sheila Viesca
In today’s rapidly changing business environment, coaching and mentoring skills are becoming increasingly important for leaders. The COVID-19 pandemic has brought about a new normal, which has forced leaders to adapt to new ways of working and managing their teams. As a result, it has become crucial for leaders to have the necessary coaching and mentoring skills to guide their teams through these challenging times. In this interview, we asked TalkShop CEO Dr. Sheila Viesca to discuss the importance of coaching and mentoring skills for leaders in the new normal.

Can you mention the key differences of coaching and mentoring?
SV: Coaching and mentoring are two essential skills that leaders must possess in today’s business world. Coaching involves guiding individuals to reach their full potential and supporting them to develop their skills, while mentoring involves sharing knowledge and experience to help individuals grow and develop in their careers. In the new normal, these skills have become even more critical as leaders must navigate through unprecedented challenges and uncertainties.
In what specific ways can these skills help leaders?
SV: Leaders who possess coaching and mentoring skills can help their teams to adapt to the new normal. They can provide support and guidance to their team members and help them to develop new skills that are necessary to thrive in the new normal. Leaders who are equipped with these skills can help their teams to build resilience and cope with the challenges brought about by the pandemic.
Effective coaching and mentoring also foster employee engagement and motivation. When employees feel that their leaders are invested in their growth and development, they are more likely to be engaged and motivated. This, in turn, leads to increased productivity and better performance.
Coaching and mentoring also benefit the leaders themselves. By developing these skills, leaders can enhance their own leadership capabilities and develop a more collaborative and inclusive leadership style. This can help to foster a positive and supportive work environment, which is essential for achieving organizational goals.

Id this a training for organizations to prioritize?
SV: Well, coaching and mentoring skills are critical for leaders in the new normal. Leaders who possess these skills can guide their teams through the challenges brought about by the pandemic, foster employee engagement and motivation, and enhance their own leadership capabilities. As we navigate through these unprecedented times, it has become increasingly important for organizations to invest in coaching and mentoring skills training for their leaders. By doing so, they can ensure that their leaders are equipped with the necessary skills to thrive in the new normal and lead their teams to success.
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